Areas of Specialty
Auditing
Lifeguard Performance Audit: The most risky part of your business lays in the hands of teenagers and young adults in most cases. Help protect your company by scheduling professional audits to provide feedback and develop training needs. This literally could save your company by preventing the unthinkable!
Pool Management Contract Audit: If you have hired a pool company to manage your pool and or lifeguards, are you getting what was sold to you? Let us analyze and audit your contracted company thoroughly and make sure you are getting the services outlined in your RFP. We have successfully made our client’s pools safer and in some cases through audit, found credits owed in excess of tens of thousands of dollars!
Maintenance, Repairs, Renovations, & Sales
Pool & Fountain Maintenance: We specialize in maintaining, repairing, and renovating swimming pools and fountains.
Winterization/Startup: Let us fully winterize and/or startup your pool system. A proper shutdown not only ensures the longevity of your equipment, but it also saves you money! Want to uncover a clear pool in the Spring? Contact us!
Safety Covers: Want to lower your insurance rate? Want to save on electricity for the winter? Did you know that not only will a pool safety cover ensure the safety on your pool deck during the off-season, they usually pay for themselves with savings from electricity on a properly winterized pool with in some cases as little as 3 years.
Specialty Parts: We specialize in large commercial applications for filters, pumps, motor rebuilds/replacements, valves, heaters, etc.
Pool Resurfacing: Our mobile team can resurface a pool anywhere in the country. We specialize in plaster, pebble, and paint.
Sanitation and Controllers: Interested in how to get the most out of your pool sanitation? We specialize in salt systems as well as your standard chlorine delivery. Want to automate? We can help with that too!
Filter Systems/Pumps/Motors/Heaters: From your neighborhood HOA to your large commercial facility, we work on motors and filtration systems of all size.
Speaking Engagements
Safety Meetings: Ensure the safety of your team and while you are at it, lower your worker’s comp claims, vehicle claims, etc. Building a culture of safety is very important and impacts your bottom line!
Customer Service: Our Customer Service presentation will energize your team and help you take your organization to the next level. What else makes for repeat business better than having outstanding Customer Service! Create a culture that cultivates your employees in your service delivery.
LG Supervisor/Management Retreat: This three day retreat is designed specifically around your organizations structure. It will center around staffing (recruitment, certification, scheduling, retention), customer service, operations, etc. This retreat also includes multiple team building outings that will help foster a support structure for your team to feed off of throughout your season!
Building a Culture: Nothing is more important to your team and business than the culture that is in place. Want to get the most our of your employees? Want to provide the best service to your customers? Let us help you establish the core structure of a culture that will take your team to the next level!
Training
Certified Pool Management Provider (CPMP): Are you a pool management company looking to give yourself the upper hand in the selection process of a property management company? Are you a property management company wondering if you are about to make the right decision on you pool management vendor? Our CPMP designation is given to those pool management/service companies that meet our extensive program parameters. These companies are subject to random audits to make sure that they are operating in your best interest.
Orientations: We provide professional and detailed orientation training for your seasonal Lifeguard/Managers/Area Supervisor staff centered around your organizations needs.
Customer Service: We provide outstanding training to your employees that will set them up to take your company to the next level! Give your employees what they need to be able to bring in the compliments and create repeat customers!
Lifeguard Instructor: We travel to you to bring the American Red Cross Lifeguard Instructor program to your team. This extensive 3-day course will certify and prepare your candidates for teaching the Lifeguard/CPR/AED/First Aid Certifications needed to staff swimming pools.
Certified Pool Operator (CPO): This PHTA course certifies your candidate and teaches them the essentials of pool chemistry and maintenance. It can be taught as a full two or three day classroom session or a hybrid online course with one day in-person review and exam.
Certified Pool Inspector (CPI): This PHTA course certifies your candidate to ensure a safe environment and operation of your pool facility.
Consulting
Pool Inspections: Future or current home owner with a pool? Real estate agent with a client looking at a house with a pool? Let us perform a thorough pool inspection to maker sure it is in proper state for the sale! Inspection will include evaluation and documentation of the pump and filtration system, sanitation system, pool structure, deck, and surrounding barrier.
Company Operations: As a business owner or operator, your profit and understanding of what all can effect it is essential! Let us help you uncover new focus and develop a service plan that gets buy-in from employees, builds a craved culture, and makes business boom!
Cost Recovery Programming Education: Work with teams in-person or virtually to learn cost recovery principles and how to use cost recovery worksheet, Work with agency/team to define their cost recovery plan for agency.
Team Building Programs for Part Time and/or Full Time Teams: In-person team building planned with leaderships guidance on the type of behaviors that they would want to focus on. Activities are appropriate for all levels of the team.
Aquatic In-service Planning and/or Implementation for Lifeguards, Swim Instructors, and Supervisor Staff: In-person or virtual annual or one-time planning of in-services for part time team members. Provide detailed activity instructions or lead activities as requested.
On-site Facility Safety Inspections and Team Audits: In-person audits of operations and team members skills for aquatic operations.
New Facility Design: In-person or virtual consultation of facility design for Recreation and Aquatic Facilities.
Recreation Business Plan Design: In-person or virtual consultation or complete production of business plans for recreation facilities.
Facility Maintenance Plan Design: In-person or virtual consultation or complete production of Facility Maintenance plans.
SOP and EAP Design: In-person or virtual design or completion of SOP, and In Person design of Emergency Action Plans for Recreation facilities.
Swim Lesson Program Design: In-person or virtual consultation or complete design of swim lesson program for facilities specific to their design.
Auditing - Consulting - Maintenance, Repairs, Renovation, Sales - Speaking Engagements - Staffing - Training
Staffing
Lifeguards: Nothing is more important than the safety of your pool facility. We recruit, train, and staff American Red Cross Lifeguards. Our staffing team use the most up to date management software to make sure your pools are staffed and employees are engaged!
Pool Monitors: Would you like oversight of your pool facility but do not have a need for a lifeguard? A pool monitor can help enforce pool capacity, keep the facility tidy, and stay on top of chemical monitoring and reporting!